Next meeting: January 11, 2017 at 10AM

Webinar Information:

The Dynamics and Power of Generational Diversity: Making It Work at Your Library

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Topic:

The Dynamics and Power of Generational Diversity: Making It Work at Your Library

Description:

Presenter: Holly R. Heitman, Assistant Department Head of Access Services and Information Commons at the Daniel J. Kaufman Library & Learning Center, Georgia Gwinnett College.

The libraries of the 21st century are often staffed by multiple generations. Each of these generations is shaped by the impact of shared formative experiences - societal events, natural and man-made disasters, popular culture, political trends and transformations, and technology. While stereotypes about the different generations abound, and conflicts can sometimes arise from real or perceived differences in work ethic, values, and behaviors, managing a workforce that spans the generations can be enriching for employees and patrons alike. Join us as we explore ways to foster communication, understanding, and teamwork in the multi-generational library.